Topic

Decline Reasons

How payment declines work, why reasons differ across PSPs, and how to tell bank declines from data problems and technical errors.

1 article

Acceptance and operations

Why a declined payment rarely tells you why

Decline reasons come back in a different format from every PSP. Here is why that hurts your numbers, and how to separate real declines from everything else.

2 min read

Diagram showing a declined payment splitting into three causes: bank decline, bad data and technical error.